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FREQUENTLY ASKED QUESTIONS


 

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Q: "Ok - the pages look great, but what EXACTLY am I getting in my package?"

A: If you order a Premium Package you will receive 34 full color, professional quality, 8-1/2x11 sheets with a different theme on each, plus a full color, professional quality cover sheet for putting in the front of your binder. You will also receive a recipe sheet for 24 of the themes. Each sheet contains 5 or more recipes and can be reproduced for giving to your host or hostess after their theme has been chosen. The Premium Package also comes with 17 sheet protectors for placing 2 themes, back to back, in each one and placing them in your binder.

If you order the Original Planner you will receive 24 theme sheets, 14 recipe sheets and the planner cover.

If you order one of the Additions Sets you will receive 10 theme sheets and 10 recipe sheets.

Q: "Which themes are included in which package?"
A: The Original Planner includes: Anthing Apple, Bridal Shower, Taste of Greece, Luau, Cooking with Herbs, Italian, Mexican, Need Money?, Classic, Picnic/Playground, Pizza, Polar Bear, School's Out, Sunday Brunch, Western, Asian Cooking, Building a Heritage, Holiday Parties, Movie Night, It's a (Birthday) Party, Seafood, Vegetarian, Wine & Cheese, Your Choice.

The Additions Set One includes: 50's, 60's Flashback, Halloween, Independence Day, Mother's Day, Open House, Sports Widow, St. Patrick's Day, Tooty Fruity, Valentine's Day.

The Additions Set Two includes: Mardi Gras, Casino Night, Ice Cream Social, BBQ, Pampered Pasta, Perfect Pies, Church Fundraiser, Coffee Break, Pool/Spa, Cookies.

Q: "When will your new themes be available and what are they?"
A: They're here! See Additions Set Two for details (above). Our next project is to complete a "How To" book packed with ideas on how to carry out the theme show your host has chosen. If YOU have any ideas you would like to offer, let us know! For your participation you will receive a free "How To" book and your name will appear in the credits. Once that is done we will start on Additions Set THREE!!

Q: "Do you ever 'upgrade' your theme pages?"
A: We have just started doing this for the first time. We have tried to make the verbage more host/hostess generic as we realize there are more men coming to shows and more male consultants than ever before. We are always open to any suggestions for changes that you may have and we welcome your comments.

Q: "Are these TPC recipes?"
A: No, they are not. We do not yet have the permission to use their copyrighted material. However, we have worked hard to use recipes that were similar to TPC recipes and in many cases you will see a notation next to the recipe name that says "Similar to TPC's ______" or "Substitute TPC's ______" and a recipe name you may recognize. We hope this helps in your ability to substitute the TPC recipes as well as cross-sell the cookbooks.

Q: "You're guarantee says 'No questions asked'. Do you mean it?"
A: Absolutely! If you are unsatisfied with the planner for any reason, just return it to us in a re-saleable condition for a full refund (less shipping & handling). If you order online, you have 30 days from the date of the transaction. If you order by check via mail, you have 30 days from the date your planner is shipped. However, if you are not pleased with the planner, we would like to know why so that we can improve on it for future customers. Your opinions are greatly valued. If you have a problem with the planner, we would like you to bring it to our attention immediately and give us the opportunity to correct the problem and make things right for you.

Q: "How long before I should expect my order?"
A: We ship all orders within 2 business days of receiving payment. In many cases we get your planner in the mail to you the same day or the following morning. The planners are shipped via U.S. Priority Mail which takes 2-3 days to U.S. locations and 4-6 days to Canadian locations.

Q: "Do you have matching invitations?"
A: We are working on this. We are looking for a way to provide you with quality invitations at a price comparable to what you pay now when you order the regular invitations available from your parent company.

Q: "OK - since you don't have invitations - how do the guests know that it is a theme party?"
A: We suggest that you purchase a box of labels from your local office supply store (1"x2-5/8" or smaller work great). Using your computer printer or typewriter you can mass produce them to say something along the lines of "This is a ______ theme party! Call me for details!". This will prompt guests to call their host or hostess who can then fill them in on all the exciting details of what to wear, what to bring and all the fun they can expect to have.

Q: "You say I can 'get it free'. How, exactly, does this work?"
A: There are several ways to get it free and we will work with you based on your particular situation. If money is tight and you can't afford to purchase a planner now, send us an email and let us know. We will place you on our referrals list. Then, tell your co-consultants about us and ask them to please include your name when they order. As the orders come in, we will email you and tell you who has ordered and what your tally is. Whenever you are ready to order just let us know. You can get $10 off the price (or $5 or $15 or whatever you choose) in referral fees - $1 per planner, purchase a planner, and still continue to accumulate referral fees up to your purchase price. You will need to pay the shipping and handling fee, however.

The other way to get it free is to order yours now, show it to others and either take orders to mail in to us as a bundle, or tell them to order online and include your name. We will track the referrals and send you a refund of $1 per planner whenever you request it, or when your total reaches your purchase price, whichever comes first. Again, you can request your refund at an amount lower than your purchase price but your tally will continue until that amount has been met.

Q: "Do you take credit cards via phone or mail?"
A: Unfortunately, we are not currently set up to do this. We take checks and money orders via regular mail or credit cards and debit cards via PayPal - a third party, secure vendor.

Q: "Do you take orders from Canadian consultants?"
A: Yes. We are currently working on doing this online and this feature should be available by the end of June 2003. In the meantime, you can send a money order in USD for the cost of your order and add an additional $3.15 ($8.10USD total) for shipping and handling costs to account for the international priority shipping.

 

 

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